Reservations require a full charge in your credit card. If you make cancellation, we will refund according to our cancellation policies. Reservation & Cancellation Policy All reservations, cancellations or modification requests must be done by fax or e-mail.
A percentage of the charge will be refunded if written notice of cancellation is received at the following times: 30 days prior to arrival date will render a 100% refund. A notice received between 29 days to 15 days prior arrival date will render a 50% refund. A notice received 14 days prior to the arrival date will not be refundable. No refunds will be applied if nights booked are not totally used.
Policies for Easter Week, Christmas and New Year's Eve (December 25 to January 03th) Cancellations or modifications for Christmas and News Eve: If notice is received 45 days prior to the arrival date a 100% of the charge will be refunded. Notices received less than 44 days prior to arrival date will not be refundable.